What kind of snacks do you sell?
We make small-batch, Hawai‘i-inspired snacks based on recipes that have been passed down through families, friends, and neighbors. Our signature mix is that ono (delicious) blend of sweet, salty, crunchy, and addictive snack we grew up sharing at the beach, at the park, or over the fence with your auntie.
Would you consider product suggestions?
Absolutely — we love hearing from our community! Many of the best local snacks started in someone’s kitchen or backyard. If you’ve got an idea, memory, or flavor you’d like to see, send us a note at Contact@ChansIslandSnacks.com. We’re always cooking up something new, and your suggestion might just inspire our next recipe.
My product doesn't taste right. What do I do?
Our snacks are made in small batches using time-honored recipes and real ingredients — but if something tastes off or not like what you expected, we want to know. Please email us at Contact@ChansIslandSnacks.com with your order number and a description of the issue. We’ll do our best to make it right because your satisfaction matters to us.
The product I want is sold out. Can I join a wait list?
Our snacks are made in small batches, so favorites sometimes sell out. Sign up for our emails at the bottom of any page and we'll let you know when they're back.
Do you have nutritional information or nutritional facts?
We do not have that information yet.
Will you donate to my school, organization, non-profit?
We will certainly consider it. Contact us through the contact form or send us an email with you request.
Where are you based?
We were founded by folks with roots in Hawai‘i, and we’re proud to share the flavors of the islands wherever you are. We currently ship from California, but everything we do is rooted in the spirit of aloha.
Do you ship nationwide?
Yes! We currently ship anywhere within the United States, and orders of $50 or more ship free. We’re working on expanding our reach — mahalo for your patience if you’re outside the U.S.
How long will it take to get my order?
Orders are processed within 1–3 business days. Once shipped, you’ll usually receive your snacks in 2–7 business days, depending on your location. You’ll get a tracking number as soon as your order hits the road.
Are your snacks gluten-free, nut-free, or vegan?
Our snacks are made without nuts. Our snack mixes contain wheat, soy and milk, plus anchovies (from Worcestershire sauce), so they aren't gluten-free or vegan. Our furikake mixes also contain sesame. Our li hing gummies contain phenylalanine. Each product page lists its exact Contains line.
How should I store the snacks?
Keep your snacks sealed and stored in a cool, dry place — but let’s be real, they probably won’t last that long. If you're saving them (good luck), just make sure the bag is tightly closed between snack sessions. Every bag is labeled with the day it was made. Best enjoyed within 3 months.
Do you offer bulk or wholesale pricing?
We sure do! If you’re interested in carrying our snacks in your store, using them for corporate gifts, or placing a large group order, please reach out to us at Contact@ChansIslandSnacks.com. We’d love to talk story and see how we can work together.
What is li hing?
Li hing is dried plum powder: sweet, sour and salty all at once. In Hawaii it goes on everything, from candy to fruit to shave ice. Our Li Hing Keiki and Li Hing Melon gummies are tumbled in it.
Can I return my order?
Because our snacks are food, we can't accept returns. But if your order arrives damaged, a bag is missing, or you received the wrong item, email Contact@chansislandsnacks.com within 14 days of delivery with your order number and a photo, and we'll send a replacement or a refund. See our Refund Policy for details.